TLG Management

Job Description: Waiter / Waitress

About Bank de Léon:

Key Responsibilities:

• Welcome guests warmly and provide attentive, professional service.
• Present menus, explain dishes and drinks, and answer customer questions.
• Take accurate food and drink orders and communicate them clearly to the bar and kitchen teams.
• Serve food and beverages efficiently and ensure guests have everything they need.
• Check on tables throughout service to ensure customer satisfaction.
• Set up, clear and clean tables, keeping the restaurant and dining areas tidy.
• Process customer bills and payments accurately using the till system.
• Work closely with colleagues to ensure smooth service, particularly during busy periods and events.
• Follow food hygiene, health and safety procedures and responsible alcohol-service policies.
• Represent Bank de Léon positively and help create a welcoming atmosphere for all guests.

Requirements:

• A friendly, confident and approachable personality.
• Good communication and customer-service skills.
• A professional attitude, with strong timekeeping and reliability.
• The ability to work well under pressure in a fast-paced environment.
• A willingness to learn, take direction and work as part of a team.
• Flexibility to work evenings, weekends and event nights.
• Previous hospitality experience is desirable but not essential, as training can be provided.
• Applicants must meet the legal age requirements for any duties involving alcohol service.

What We Offer:

• A friendly and supportive team environment.
• Training and opportunities to develop hospitality skills.
• Experience working in a vibrant Caribbean-inspired venue.
• The opportunity to support live music, themed nights and special events.
• Potential opportunities for progression as the business grows.

How to Apply?