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Job Description: Waiter / Waitress

Bank de Léon – Wolverhampton City Centre.

Location: 9 Lichfield Street, Wolverhampton, WV1 1EA.
Job Type: Part-time / Full-time.
Pay: National Minimum Wage or applicable National Living Wage, depending on age and eligibility.

About Bank de Léon:

Bank de Léon is a Caribbean-inspired bar and dining venue bringing together authentic flavours, quality hospitality, premium drinks, music and culture. We aim to deliver a welcoming, stylish and memorable experience for every guest.

We are looking for friendly, enthusiastic and reliable waiters/waitresses to join our team and help us maintain high standards of customer service.

Key Responsibilities:

Welcome guests warmly and provide attentive, professional service.
Present menus, explain dishes and drinks, and answer customer questions.
Take accurate food and drink orders and communicate them clearly to the bar and kitchen teams.
Serve food and beverages efficiently and ensure guests have everything they need.
Check on tables throughout service to ensure customer satisfaction.
Set up, clear and clean tables, keeping the restaurant and dining areas tidy.
Process customer bills and payments accurately using the till system.
Work closely with colleagues to ensure smooth service, particularly during busy periods and events.
Follow food hygiene, health and safety procedures and responsible alcohol-service policies.
Represent Bank de Léon positively and help create a welcoming atmosphere for all guests.

Requirements:

A friendly, confident and approachable personality.
Good communication and customer-service skills.
A professional attitude, with strong timekeeping and reliability.
The ability to work well under pressure in a fast-paced environment.
A willingness to learn, take direction and work as part of a team.
Flexibility to work evenings, weekends and event nights.
Previous hospitality experience is desirable but not essential, as training can be provided.
Applicants must meet the legal age requirements for any duties involving alcohol service.

What We Offer:

A friendly and supportive team environment.
Training and opportunities to develop hospitality skills.
Experience working in a vibrant Caribbean-inspired venue.
The opportunity to support live music, themed nights and special events.
Potential opportunities for progression as the business grows.

How to Apply?

If you enjoy working with people, take pride in delivering excellent service and want to be part of the Bank de Léon team, we would love to hear from you.

Please complete our job application form using the link provided in the job advert. Successful applicants will be contacted regarding the next steps.

Join Bank de Léon and help us deliver great food, great service and unforgettable experiences.

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Apply for Waiter at TLG Management